Shipping policy

This policy is designed to ensure that you are clearly aware of our shipping policies and procedures. By placing an order with this store, you agree to the terms outlined below.

Delivery Time & Shipping Cost

1. Free Shipping on Orders Over $100

  • Shipping Cost: Free
  • Processing Time: 1 business day
  • Delivery Time: 1–7 business days
  • Shipping Carrier: USPS

2. Flat Rate Shipping for Orders Under $100

  • Shipping Cost: $4.99 flat fee
  • Processing Time: 1 business day
  • Delivery Time: 1–7 business days
  • Shipping Carrier: USPS

Order Processing Cut-Off Time

Orders placed before 1:00 PM will be processed the same business day. Orders placed after 1:00 PM will be processed on the next business day.

Change of Address

We cannot change the delivery address once the order is in transit. If you need to update the delivery address, please contact us within 24 hours of placing your order at:

orders@blancobynature.com

Cancellations

If you change your mind before receiving your order, we can accept cancellations at any time before the order has been dispatched. If the order has already been dispatched, please refer to our Refund Policy.

Parcels Damaged in Transit

If your parcel arrives damaged during transit, please reject the parcel from the courier if possible and contact our customer service immediately. If the parcel was delivered while you were unavailable, please contact customer service for further assistance and next steps.